The workplace ombudsmen, which consist of 12,000 representatives and 9,000 safety representatives, are an important target group for Lärarförbundet. In order to support them in their assignments, Lärarförbundet needed a relevant, up-to-date education and material that is easily accessible, reaches all agents and creates engagement at the workplace. The solution became a web-based education, largely consisting of dramatised film, which could replace a teacher-led day.
Lärarförbundet wanted a web-based education as a complement to the physical basic education for new agents, where some training modules would be open to all members as well. The education needed to be easy to find and to use with considerations on the time and place agents may work. Our project team therefore had a broad target group to relate to and, in addition, the content needed to be adaptable to varying conditions.